Hi, still an absolute beginner,
Suppose I need a database with customers, able to store: what different events, were performed on what date.
So let's say possible actions are: a customer called, emailed or visited.
(note, it might be possible that a customer both called, emailed and visited on the same day)
Should I start with four different tables for: customers, called, emailed, visited? Or would the three actions just go into one table?
Another aspect that I don't understand at all yet is how to proceed with the dates.
Should I create another table with a long list of possible dates for the coming x-years?
To give you some idea about I would like it to work:
I am thinking about creating a form with buttons behind the terms 'called', 'emailed' and 'visited'. When one of those buttons is pressed, I want an entry for that action, day and customer entered in the database.
So that later on I could e.g. look up on what day how many customers called, etc. etc.
Some hints please in what direction I should go to try to accomplish this?
PS,
I am posting this in the 'Forms' discussion since I want to have the interface as a form. Is that o.k. or should I post such questions in another discussion topic?
Suppose I need a database with customers, able to store: what different events, were performed on what date.
So let's say possible actions are: a customer called, emailed or visited.
(note, it might be possible that a customer both called, emailed and visited on the same day)
Should I start with four different tables for: customers, called, emailed, visited? Or would the three actions just go into one table?
Another aspect that I don't understand at all yet is how to proceed with the dates.
Should I create another table with a long list of possible dates for the coming x-years?
To give you some idea about I would like it to work:
I am thinking about creating a form with buttons behind the terms 'called', 'emailed' and 'visited'. When one of those buttons is pressed, I want an entry for that action, day and customer entered in the database.
So that later on I could e.g. look up on what day how many customers called, etc. etc.
Some hints please in what direction I should go to try to accomplish this?
PS,
I am posting this in the 'Forms' discussion since I want to have the interface as a form. Is that o.k. or should I post such questions in another discussion topic?
A form with buttons to store actions and dates?
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